kodak versamark inkjet repair technician 512,5122,5240,5220,5222,6240
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11701 Metro Airport Center Drive Suite C-101
Romulus, MI. 48174
Phone: 833-CME-MAIL
Phone: 833-4-INKJET
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Address Printer Kodak Exchange Program


Kodak Versamark 5120 / 5122 / 5240 Printer Advanced Exchange Program:  

 The Kodak 5120 5122 5240 Printer Advanced Exchange Program offers you an alternative solution to your average on-site service call. Instead of making repairs on a reactive basis as they arise, we take a proactive service approach and provide you with a remanufactured printer ready to put into production. We replace all of the necessary parts and components for each printer to increase production and reduce downtime.   

We offer the option to either exchange your printer with us or to purchase a remanufactured unit outright.  

Send us an email and provide the information we have requested below. We will match a printer similar to your exchange and provide a formal proposal to review and sign.      

  • Send us photos of the front and back of your printer.
  • Provide the model and serial numbers.
  • Provide a description of any problems you are experiencing.
  • Tell us about the controller and software version you are currently using.
  • How are you connected to your printer? local or network?
  • Is there any physical damage to the printer or cabinet such as dents or scratches?
  • Which transport base are you printing on? Type of head mount (fixed or stand)?
  • Do you need any extra parts or components included in your formal proposal?
  • Do you need an extra print head? (All print heads are sold at an additional cost.)
  • Tell us about any other concerns or questions you may have.

Once the signed proposal has been received by us, we will contact you to schedule the shipping date for the replacement printer.

Be sure to follow the instructions included for re-packaging your exchange printer (save the original packing material and pallet to re-use). Return your exchange printer within (15) business days of receipt to avoid any additional fees as outlined in your agreement.

The remanufactured printer comes with a (90) day parts warranty and free technical support.

If you prefer to upgrade your printer to a newer version or different model, we will provide you with a price quote dependent on in-stock printers at the time of your request. Our printer inventory changes often  however we usually have (20) printers available for the different Kodak models we sell and support.     


  • Kodak DS5120 Inkjet Printer
    Kodak DS 5120 Printer
    Modular, easy to merge capability The KodakVersamark DS5120 is a 1.07-inch-wide (2.71 cm), fullyintegrated
  • Kodak Versamark DS 5240 Printer
    The Kodak Versamark DS5240 is a 1.07-inch-wide(2.71 cm), fully integrated digital printing system.
Pitney Bowes
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